Privacy Policy

Introduction

At TomsRecords, your privacy matters to us. We comply with the EU GDPR, the Swedish Data Protection Act, and guidance from IMY (Integritetsskyddsmyndigheten).
This Privacy Policy explains the data we collect, how we use it, and your rights.

Who We Are

TomsRecords
Website: https://tomsrecords.se/
Business Name: Tom’s Records & HIFI
Address: Södra torggatan 5, 43430 Kungsbacka, Sweden
Email: support@tomsrecords.se
Phone:

• Store (Thomas): 070-619 37 61

• Purchases etc (Tom): 070-2921970

Information We Collect

Information You Provide
When placing an order, creating an account, or contacting us, you provide:

• Full name

• Address details

• Email address

• Phone number

• Payment details (handled securely by third parties)

• Order details

• Messages and inquiries

Information Collected Automatically
When browsing our site, we collect:

• IP address

• Browser and device information

• Pages visited

• Time spent on the website

• Shopping and interaction data

• Cookies and tracking information

Information From Third Parties
We may receive data from:

• Payment providers such as Qliro, PayPal, Stripe

• Shipping companies such as PostNord, Bring, DHL

• Analytics services like Google Analytics

• Marketing tools such as Meta Pixel and Google Ads

How We Use Your Information

We use personal data to:

• Process and deliver orders

• Provide customer support

• Manage your user account

• Handle returns and refunds

• Improve our services and website

• Prevent fraud and secure our store

• Send order confirmations and updates

• Send marketing communications (only with your consent)

Legal Basis

We process data based on:

• Contractual necessity (to deliver orders)

• Consent (newsletters, marketing cookies)

• Legitimate interest (fraud prevention, service improvement)

• Legal obligations (accounting and taxation requirements in Sweden)

Data Protection

To protect your information, we use:

• SSL encryption

• Secure servers

• Access restrictions

• GDPR-compliant processors

Data is retained only as long as required by Swedish law and operational needs.

Sharing Your Information

We share data only with trusted partners necessary to operate our business:

• Payment processors

• Shipping and logistics companies

• Hosting and technical providers

• Marketing and analytics tools (if consented)

We never sell personal data.

Your Rights

Under GDPR, you have the right to:

• Access your data

• Request corrections

• Request deletion

• Restrict or object to processing

• Withdraw consent at any time

• Request data portability

• File complaints with IMY

To exercise your rights, email us at info@tomsrecords.se.

Children’s Privacy

We do not knowingly collect information from children under 16 years old.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be reflected on this page with a new “Last Updated” date.

Contact Information

If you have any questions about this Privacy Policy, please contact:

TomsRecords
Tom’s Records & HIFI
Södra torggatan 5
43430 Kungsbacka
Store (Thomas): 070-619 37 61
Purchases etc (Tom): 070-2921970
Email: support@tomsrecords.se